Overview

The Detailed Process Mapping Workshop is designed to show participants how to obtain a detailed evaluation of a process in its current state and identify what the future state should look like and how to get there.

Target Population

  • Office level employees and key process stakeholders
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Workshop Objectives

  • To map in detail a process with a pre-defined start & end
  • Identify key process output/input variables
  • Identify current state pain points
  • Identify  future ("To Be") state
  • Identify action items to eliminate current state pain points and to implement future state

Topics Covered

  • SIPOC Methodology
  • Waste Analysis
  • Value Add/Non-Value Added Analysis 
  • Current/Future State Detailed Process Mapping Methodology
  • Ideal State Vision Setting Process
  • Benefit/Effort Analysis

Format

  • Three day classroom