We help you determine and prioritize the main drivers and opportunities
​for sustained performance improvements in your organization.

Overview

This 3-day workshop is designed for leaders and executives. The objective of this interactive workshop is to systematically identify and prioritize improvement initiatives through evaluation of "voices" indicating opportunities for improvement. 

Target Population

  • Senior management and potential project sponsors
​

Workshop Objectives

  • Participants will utilize baseline data to identify opportunities
  • Learn how to identify different initiative improvement types
  • Acquire new ideas & steps to implement within their organization
  • Prioritize listed opportunities based on criteria affecting business objectives

Topics Covered

  • Voice of Customer
  • Voice of Process
  • Voice of Employee
  • Voice of Business
  • Project selection process
  • Key improvement techniques and their application and reinforcement of leadership role

Format

  • Three day classroom